Conflict fluency requires practice. In this fast-paced, hands-on workshop, Amanda and Hélène help teams develop the habits and skills of Good Conflict. We use humor, multimedia content, role-play scenarios, and storytelling, and we customize each workshop for the needs of the participants.

Offered virtually or in-person (though we strongly recommend in-person whenever possible). Useful for all kinds of groups including non-profit organizations, corporate teams, government agencies, educators, elected officials, lawyers, religious leaders, emergency responders and health care professionals.

This special version of our Good Conflict workshop is designed specifically for journalists who want to cover conflict in new ways. In this fast-paced, practical workshop, Amanda and Hélène help reporters, editors, and producers develop the skills of Good Conflict journalism, including proven ways to investigate underneath the usual narratives and to rebuild trust with audiences and sources. We use humor, multimedia content, role-play scenarios, and storytelling, and we customize each workshop for the needs of the journalists. Offered virtually or in-person (though we strongly recommend in-person whenever possible).

Coaching sessions offer a chance for targeted support dealing with a specific conflict in a given community or organization. Often requested as a supplement following workshops, these sessions are especially relevant for leaders dealing with difficult conflicts internally or externally–and for journalists looking for support in covering a particularly high-conflict story. Usually conducted virtually in one-hour, confidential sessions.

Reimagining conflict requires new tools, vocabulary and skills. We created these visuals to help make Good Conflict more doable and more memorable–for people out in the real world, covering conflict as journalists or trying to navigate conflict as leaders, neighbors, colleagues or voters.

We believe it is essential to practice what we preach. The Good Conflict Test Kitchen is where we try out new ideas, test our hypotheses and (sometimes) fail. We learn from our mistakes, and then we share what we’ve learned in our workshops and in the resources and content on this site.